Medical Administrative Assistant
Non-Credit Courses and Certificates

Medical Administrative Assistant

Courses  Career Info  How to Register


Ideal for

those interested in learning the knowledge and skills necessary to be successful as the administrative hub of the medical office setting and perform the many essential functions of a Medical Administrative Assistant.

 Students should have basic Window®, keyboarding, and mouse skills including file saving with some exposure to Microsoft® Office. This program is PC driven and is taught from the PC/Windows® perspective.

Program Overview

Courses require a Windows® operating system. Courses are taught from Windows® or Microsoft® and are not compatible with iOS Macintosh® systems.

Medical Administrative Assistants utilize their knowledge of medical terminology and health care delivery models to perform a number of administrative functions. They may work in a variety of roles and locations with job titles ranging from health unit coordinator or medical office specialist to medical secretary.

Program Requirements Included in Program

  • Microsoft Essentials
  • Patient Confidentiality
  • Customer Service and Communication in Health Care
  • Medical Terminology 
  • Medical Administrative Assistant 

Students must complete all of the above courses within the program to be awarded the Medical Administrative Assistant (MAA) Proficiency Certificate. 

  • The Medical Administrative Assistant duties have evolved in recent years. The MAA is required to be efficient in front office skills as well as knowledgeable in billing, coding, administrative tasks and general patient care. They also need to be up-to-date on HIPPA compliance.
  • Students who successfully complete and pass the MAA program will receive the NVCC completion certificate and are eligible to sit one time for the AMCA exam through the American Medical Certification Association at no additional cost. This is a national certification renewable yearly and requires minimal online education every two years to continue certification. The test is comprised of 100 questions. The breakdown is as follows: HIPPA and compliance, scheduling, medical records, types of insurance, billing/coding, medical terminology, anatomy and other administrative knowledge. Allotted time for exam is 2 hours.

 If you have questions, please contact the program coordinator, Cindy Tolin at 203-596-8743.

Medical Administrative Assistant Brochure


Internet access and computer with camera are required to complete online portion of this course. Please refer to course calendar for complete schedule.


Workforce Development and Continuing Education Registration Form

Fax: (203)-575-8243

Email: NC@NV.EDU

U.S. Mail:  Naugatuck Valley Community College Non-credit Registration-F323 750 Chase Parkway Waterbury, CT 06708

Call: 203-575-8029 today to get registered!


Program Coordinator:
Cynthia Tolin
203-596-8743 (p)
203-575-8243 (f)
Room: F320
Important Information

Important Information

  • Program Requirements: High School Diploma, GED or equivalent. Basic computer skills
  • Plan to spend an hour on homework for every hour you are in the classroom.
  • Textbooks and Educational Materials: No need to make a trip to the bookstore, all required textbooks, and materials will be provided in class and are included in the cost of the course.
  • Refund Policy, Changes and Cancellations: Withdrawal and refund requests must be received three business days (72 hours) prior to the beginning of class unless stated otherwise in the course description. Refunds are not granted after this deadline. Telephone: 203-575-8029 Fax: 203-575-8243 Email us. Mail: Non-Credit Refunds, Founders Hall Room F323, Naugatuck Valley Community College, 750 Chase Pkwy., Waterbury, CT 06708 If there is a course cancellation due to insufficient enrollment, students will be notified by phone, mail and/or email. Please make sure when registering that your contact information is up-to-date. We would like to offer you the opportunity to transfer to another section, if available, or to another class of your choosing. If we have not heard from you within 7 business days, a refund will automatically be processed. Please allow 2-4 weeks for processing. The person registered in our records system is the person who will receive the refund. The College reserves the right to make changes to the information listed in this publication or to cancel courses due to insufficient enrollment or other reasonable causes. Full refund is made if the College cancels the course. 
  • College closings due to inclement weather: Closings are announced over local AM/ FM radio/TV stations, on the college website (, on the college’s main phone line (203-575-8000) and a text message is sent to everyone who is registered through the myCommNetAlert System. Likewise, in the event of an early closing, the same communication will occur. If the college has a delayed opening, all classes that begin before the delayed opening time will not be held that day and will be rescheduled at another time. Danbury and off-site cancellations: If NVCC cancels or delays classes, this applies to Waterbury and Danbury Campuses as well as all off-site locations. 
  • Students with Special Needs-ADA: Students who may require academic adjustments on the basis of a disability are encouraged to contact the Counselor for Students with Disabilities (Terry Latella K519C) at the Waterbury and Danbury Campuses. After providing documentation and completing the disability disclosure process, students are then encouraged to meet with their instructor(s) to discuss the adjustments approved by the appropriate disabilities contact and to complete the Adjustments Agreement form.  Students are therefore encouraged to meet with the Disabilities Counselor and their instructor(s) at the beginning of each semester.  Adjustments are not retroactive.   Instructors, in conjunction with appropriate college personnel, will provide assistance and/or adjustments only to those students who have completed the disability disclosure and academic adjustments process. 

Registration Information

Course Registration and Payment Plans

No formal application to the College is required for non-credit/workforce training courses.

Registrations are accepted on an ongoing basis for upcoming classes.

 Ways to Register:

Call us: 203-575-8029 for information (Motorcycle registrations cannot be taken by phone)

Monday – Friday, 8:00 am – 4:30 pm

New Secure Fillable Format Workforce Development and Continuing Education Registration Form 

Fax: 203-575-8243 (secure line)

Email: NC@NV.EDU

Mail and send with payment (checks or money order made out to NVCC only) to:

Office of Non-Credit Lifelong Learning Registration
Founders Hall, Room F323
750 Chase Parkway
Waterbury, CT 06708

Or stop by, we're happy to assist you! (Our office is not accepting walk-in registrations for motorcycle. Please follow instructions provided in the registration packet.)

Accepted Forms of Payment:

Money Orders or Checks

Mail-in registrations credit cards or checks only, Please do not mail cash!

Career Spotlight

Career Spotlight

Medical Administrative Assistant positions are projected by the Connecticut Department of Labor to experience an increase by over 13% through 2024. This growth is anticipated to create a demand for qualified employees. The entry level wage in Connecticut is $15.65 and the average wage is $20.67. When job hunting, check out opportunities with these position titles: Medical Receptionist, Clerical Assistant, Office Clerk, Office Assistant, Records Clerk, Medical Secretary, Patient Scheduler, Unit Clerk or Health Unit Secretary.

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