Student Virtual Support Resource Page
We know adjusting to different class modalities can be challenging. We are here for you.
NVCC is offering online and on-campus classes. Below are resources and support for online classes as well as virtual supports for all students. Offices are offering in-person support as well. Please visit the departments web page for specific in-person information.
Students in credit classes should regularly check their NVCC email and Blackboard for communication from their professors.
Click on the listing to get information on:
- Taking Classes Online (including technical support)
- Tutoring Services
- Library Services
- Advising (Continuing Students)
- Career Counseling Resources
- Enrollment Services (Admissions & Financial Aid)
- Registering (including step-by-step video on how to register online)
- NVCC Food Pantry
- Other Resources (Food pantries, community resources, stress management)
- Danbury Community Resources
- CARES ACT Higher Education Emergency Relief Fund Reporting Emergency Financial Aid Grants to Student
- List of virtual support contact emails
Taking Classes Online
You should receive e-mails and announcements from your professors that let you know how they will be using Blackboard and possibly other technology to teach your classes. Remember, we want you to succeed! So please reach out to your professor if you need any support. Please log into Blackboard as soon as possible to prepare for online learning. Instructions for logging into Blackboard can be found here and check out these FAQ's about online learning, including links to Blackboard training.
How to contact tech support when having difficulties online:
- Blackboard help desk- 24/7 help for students with Blackboard by calling 860-723-0221. Afternoons and nights may have longer wait times as less staff is available.
- The CSCU online helpdesk has multiple resources for you including how to reset your password, an online chat or phone support 860-723-0221
- A service ticket can be submitted to the NV Service desk by emailing them:
- Contact Distance Learning staff if you need more help: Carrie Horvath at
Any questions about course content (deadlines, homework/quiz/assignment questions, etc.) should go directly to your professor. Search for individual faculty and staff contacts in our employee directory or in Blackboard. Please note that email will be the quickest and most efficient way to reach people at this time.
Do you need a reliable device or internet connection to take online classes?
For consideration to borrow a laptop or hotspot for spring classes please fill out this form. For information about the laptop/hotspot program please email
Free student-use software downloads:
- Office 365: Every active student can install a copy of Microsoft Office 365 suite (word,excel, powerpoint, etc) on up to five (5) personal computers. You will need to sign into office.com with your NetID. Instructions to access Office 365
- Creative Cloud: Adobe has provided temporary at-home access to Creative Cloud suite to students impacted by COVID-19, so that you can continue working remotely. Instructions to download Creative Cloud
Our goal at the ACE is to continue to provide the greatest possible flexibility to our students and support you in completing your assignments so you can successfully advance in your academic program. ACE tutors are trained and prepared to help you!
Tutoring is available in person and online! Please visit nv.edu/ace for hours and information on drop-in tutoring and virtual appointments for both the Waterbury and Danbury campuses.
For questions regarding tutoring you may reach out to the ACE Director, Rob Sheftel at
Library services are available on-campus, via chat or text.
Please visit the library's main web page for hours and a complete list of services such as:
- Search Databases and find eBooks
- Stream video through Films on Demand and Swank
- Find subject-specific research guides
- Live chat with a reference librarian (chat box available via our website, LibGuides, and catalog)
- Email your library at:
- Text a librarian at (203) 951-8199 during regular hours)
- For additional information on virtual services visit the library's Virtual Resource page
- Follow the library on Instagram and Facebook for more frequent updates and info!
The Danbury campus librarian will be available on Mondays through Friday from 9:30 AM to 5:00 PM. Please contact
Advising (Continuing Students)
Need to meet with an academic advisor?
Make an Advising Appointment
Continuing and Readmit students can make an appointment to meet with a CAPSS Advisor today!
Click "Schedule Your Appointment" below, then click "Virtual" or "In-Person" and select the date and time that works for you.
Career Counseling Resources
Looking for work? Did you know new job listings are regulary added to the College Central job board?
Our Center for Job Placement and College Opportunities staff is working virtually and can assist you including reviewing your resume!
You may reach out to them at
Our Admissions team is ready welcome you!
Please let us know if you have questions or need assistance.
You may reach Admissions by:
- phone: 203-575-8080
- or in-person: Kinney Hall, K511, Waterbury.
If you prefer to schedule a virtual appointment, please email us at
You may apply to the college at nv.edu/apply
Join us for a virtual or on-campus information session and see all NVCC has to offer!
Our Admissions and Enrollment guide explains the steps to apply and register at NVCC.
It's never too early to apply for Financial Aid!
First step is to get your FSA ID.
Then go to FAFSA.gov and fill out your application.
NVCC school code is: 006982
Need help with your FAFSA? Join one of our virtual FAFSA workshops!
Our financial aid team is working virtually and is ready to answer your questions.
Please use the following links to speak live with Financial Aid:
- Wednesdays, 11:30am - 1:30pm Join
- Fridays, 1:30pm - 3:30pm Join (Help available in both English and Spanish)
Or feel free to email them at
We also offer virtual FAFSA workshops to assist you in completing your FAFSA application.
The Office of the Registrar is working remotely and can be reached by email at
Continuing student registration for summer and fall begins in-person on March 31 at the Registrar's Office in Kinney Hall, K516 and online beginning April 1.
Not sure how to register online? Watch this step-by-step video!
or follow the steps outlined below
- Login to myCommnet
- Access Banner Self-Service
- Click "Registration/Schedule"
- Select "Class Registration"
- Select the term for registration, then submit.
- Enter your CRNs and click "Submit Changes" or click on the "Class Search" button to find courses.
- Once you see "Web Registered," you are registered and payment must be initiated.
- Click "Billing/Payment" link at the top to initiate and follw the payment process.
Registration questions: Email the Office of Registrar at
Technical issues: Click here for IT support or call 860-723-0221.
- Semester withdrawal dates are posted on the Office of the Registrar webpage.
- NVCC is approved to participate in the National Council for State Authorization Reciprocity Agreements (SARA)
Our Bursar's team is available virtually and on campus to answer your questions and assist with payments.
The Bursar's office is located in Kinney Hall K508 and is open Monday - Friday, 8 am - 5pm.
Payments may be made online through mycommnet, in person or via the mail. Please visit the Bursar's page for details.
Payment plans are also available and can be set up on mycommnet or at the Bursar's office.
You may reach Bursar's office by email at
Other Important Resources
We understand there is a lot going on and want to make you aware of the many resources available to help you through this stressful situation.
Community Resource Hotline:
- 211: Find local help with food, substance abuse, income, legal assistance, mental health, youth, children and family, re-entry, health care, transportation, crisis, older adults, housing, utility assistance, and basic needs.
- The United Way of Western Connecticut and the Danbury Food Collaborative have provided a useful tool to help individuals in the Greater Danbury area with information to access various agencies that provide food services, SNAP information and other supportive services.
- Connecticut Food Bank COVID-19 Mobile Pantries
Mental Health Resources
CHR: CHR is the most comprehensive, non-profit behavioral healthcare provider in Connecticut, offering a wide range of personalized services for children, families and adults whose lives have been touched by mental illness, addiction or trauma.
- Sexual Misconduct and Intimate Partner Violence Resources: Christine Cocchiola
Dealing with Stress and Anxiety
- NVCC Virtual Relaxation Room
- Coronavirus Anxiety – Helpful Expert Tips and Resources
- How to Deal With Stress and Anxiety
- FREE Yoga Videos on Youtube (Yoga with Adriene)
- 3 Yoga Breathing Exercises for Anxiety
- How to Do Progressive Muscle Relaxation
- Progressive Muscle Relaxation Exercise (3.5 minutes)
- www.insighttimer.com A great meditation app with the world’s largest FREE library of more than 30k guided meditations. Suggested guided meditations:
- Collective Healing Presence for Covid19
- Vitalizing our Immune System in Response to Coronavirus
- Staying Healthy During a Pandemic (Coronovirus)
- I am Safe
- Easy Daily Meditation for Stillness
- Mindfulness for Releasing Anxiety
- Peaceful/Sleep Meditation
- Practice for Calming Fear and Anxiety
Danbury Community Resources
To donate PPE call 203-739-7227 this is the foundation office. If you have volunteers that are retired nurses, individuals with clinical background and or volunteers to translate please call 203-460-0289
Northwest Regional Workforce Board
Visit www.nrwib.org and click on jobseekers to visit employers currently looking to increase staff due to COVID-19.
Community Action Agency: 66 North Street
Salvation Army: 15 Foster street
Facebook Page It Takes a Village COVID-19 Danbury Outreach
https://www.facebook.com/groups/142722763713100/ • KEY FOOD SAFETY MESSAGE:
Since, it is believed that cooking can kill viruses, it is recommended that the high-risk population (especially under current circumstances) such as immunocompromised hosts and seniors, avoid the consumption of RAW produce. Source: https://blog.extension.uconn.edu/2020/03/26/food-safety-and-covid-19/
Access the Danbury Food Pantry Guide https://www.uwwesternct.org/danburyfoodcollaborative
Access the Mobile Food Pantry Schedule http://www.ctfoodbank.org
COVID-19 Agency Needs in Northern Fairfield County https://uwwesternct.galaxydigital.com/blog/display/?blog_id=16618
Free Financial Coaching: Alice Save and Trust Financial Partners are collaborating to offer free financial coachin online or by phone. For a free 30-minute session text Alice Saves to 646-349-5959.