About the BOR Refund Policy
Policies are set by the Connecticut Board of Regents. Refund checks will be sent from the Board of Regents directly to the student. Policy assumes the student is paid in full at the time the course is dropped. If you withdraw from your class(es) and do not intend to register for additional classes within the same semester, you can request a refund through the Registrar provided the withdrawal is within the designated deadlines. Requests can be made:
- in writing
- by fax at 203-575-8085
- via email to
This email address is being protected from spambots. You need JavaScript enabled to view it. (must be sent from your college email account). - Refund requests are not accepted by phone.
Connecticut State Community Colleges Refund and Withdrawal Policy
Refunds
Traditional Fall/Spring Semester Courses:
- Students who drop courses prior to the term or up until the 7th day of the term having elapsed (i.e. 10% of the term) will be entitled to a 100% refund of tuition and fees.
- Students who drop subsequently to the 7th day of the term but prior to the 21st day of the term having elapsed will be entitled to a 100% refund of tuition and fees less a “late drop” fee assessed at $50 per dropped course.
- Students who withdraw subsequently to the 21st day of the term having elapsed will be charged 100% of all tuition and fees.
Courses Offered in Abbreviated Terms (e.g. summer, winter, late start courses, etc.):
- Students who drop courses prior to the abbreviated term and up until 10%, not exceeding seven calendar days, of the abbreviated term having elapsed will be entitled to a 100% refund of tuition and fees.
- Students who drop subsequently to 10% of the abbreviated term having elapsed but prior to 20% of the abbreviated term having elapsed will be entitled to a 100% refund of tuition and fees less a “late drop” fee assessed at $50 per dropped course.
- Students who withdraw subsequently to 20% of the abbreviated term having elapsed will be charged 100% of all tuition and fees. Dates representing the 10% - 20% points of the respective abbreviated terms will vary according to each session/part of term in which the student is registered. Please see the Registrar or Bursar’s office for the exact dates on which the “late drop” fee will be assessed.
Withdrawals
Traditional Fall/Spring Semester Courses:
No course withdrawals will be accepted once 80% of the semester has passed. For a typical 15- week term, 80% of the term is considered the last day of the twelfth week of the term. A student may appeal the course withdrawal deadline due to mitigating circumstances.
Courses Offered in Abbreviated Terms (e.g. summer, winter, late start courses, etc.):
No course withdrawals will be accepted once 80% of the abbreviated term has passed. For abbreviated terms, 80% is considered the last day of the business week of that period. A student may appeal the course withdrawal deadline due to mitigating circumstances.
Note: financial aid students who withdraw from summer courses subsequently to 20% of the abbreviated term having elapsed but prior to the summer financial aid census date may be charged 100% of tuition and fees for those courses with no corresponding/offsetting summer financial aid disbursement.
Adding & Dropping Courses
Full-Term Courses (15 weeks)
Students may drop courses through the end of business day of the 21st calendar day of the term. Courses dropped during this period would not appear on a transcript. Courses can only be added up to calendar day seven of a full, 15-week term.
Abbreviated Term Courses
Students may drop courses through the first 20% of an abbreviated term length. Courses dropped during this period would not appear on a transcript. Courses can only be added up to the first 10% of the abbreviated term length but not to exceed seven calendar days.
Non-Participation (Academic Engagement)
The community colleges are required to verify the academic engagement of each student in each registered course by demonstrating “academic attendance” or an “academically-related activity” for Title IV purposes. This must be completed prior to the predetermined census date of each traditional semester, as well as during periods of enrollment shorter than the traditional 15-week semester (i.e., summer terms and other abbreviated terms).
Students who are determined to have not academically engaged in a period of enrollment leading up to census shall be assigned a registration status of “Never Participated (NP)” for each affected course. Students with the NP designation will be dropped from the course(s) they have not participated in and will be assessed a Late Drop Fee of $50 for each affected course as outlined in BOR policy 3.7.
About Refund Appeals
Beginning in the Summer 2021 term, all appeals for refunds of tuition and/or fees are reviewed by a Refund Appeals Committee at the CT State Colleges and Universities System Office.
Students may only appeal for refunds from courses in which they have officially withdrawn.
Appeals must fall under one of the following categories to be considered by the Refund Appeals Committee:
- Documented medical emergency
- Documented personal emergency
- Documented military relocation or deployment
- Incorrect advisement for the program of study
Timeframe to Appeal
Appeals are expected to be submitted during the term for which the appeal is being made. Students may NOT appeal for refunds for courses that occurred in a prior academic year.
Appeals Process
All appeals must include the Refund Appeal Form accessed through the CSCU Secure Portal (see below).
Remember that your transcript must show that you withdrew from the course(s) prior to your appeal for a refund. Contact the Registrar’s Office for any questions at
Each appeal must contain supporting documentation to substantiate the appeal. This may include:
- A medical professional’s note
- Hospital discharge documentation
- Obituary or death certificate
- Military deployment
- Other documentation on a case-by-case basis
The Refund Appeal Form and documentation must be uploaded through the CSCU Secure Portal:
- Log in at https://cscu.easy-forward.com/
- Select Naugatuck Valley Community College
- Select the appeal type “Tuition & Fees”
4. Browse or drag files
5. Click “Submit” to upload the files