Student Support Resources

Student Virtual Support Resource Page

We know adjusting to different class modalities can be challenging. We are here for you.

NVCC is offering online and on-campus classes. Below are resources and support for online classes as well as virtual supports for all students.  Offices are offering in-person support as well. Please visit the departments web page for specific in-person information.  

Students in credit classes should regularly check their NVCC email and Blackboard for communication from their professors. 

Click on the listing to get information on:

Taking Classes Online

You should receive e-mails and announcements from your professors that let you know how they will be using Blackboard and possibly other technology to teach your classes. Remember, we want you to succeed! So please reach out to your professor if you need any support. Please log into Blackboard as soon as possible to prepare for online learning. Instructions for logging into Blackboard can be found here and check out these FAQ's about online learning, including links to Blackboard training.

How to contact tech support when having difficulties online:

  • Blackboard help desk- 24/7 help for students with Blackboard by calling 860-723-0221. Afternoons and nights may have longer wait times as less staff is available.
  • The CSCU online helpdesk has multiple resources for you including how to reset your password, an online chat or phone support 860-723-0221
  • A service ticket can be submitted to the NV Service desk by emailing them: (please note:  you need to send this through your student email)
  • Contact Distance Learning staff if you need more help: Carrie Horvath at or Lew Boyce at

Any questions about course content (deadlines, homework/quiz/assignment questions, etc.) should go directly to your professor. Search for individual faculty and staff contacts in our employee directory or in Blackboard. Please note that email will be the quickest and most efficient way to reach people at this time.

Do you need a reliable device or internet connection to take online classes?  
For consideration to borrow a laptop or hotspot for spring classes please fill out this form.  For information about the laptop/hotspot program please email

Free student-use software downloads

  • Office 365: Every active student can install a copy of Microsoft Office 365 suite (word,excel, powerpoint, etc) on up to five (5) personal computers. You will need to sign into with your NetID. Instructions to access Office 365
  • Creative Cloud: Adobe has provided temporary at-home access to Creative Cloud suite to students impacted by COVID-19, so that you can continue working remotely. Instructions to download Creative Cloud

Technical support:

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Tutoring Services

Our goal at the ACE is to continue to provide the greatest possible flexibility to our students and support you in completing your assignments so you can successfully advance in your academic program.  ACE tutors are trained and prepared to help you! 

Tutoring is available in person and online!  Please visit for hours and information on drop-in tutoring and virtual appointments for both the Waterbury and Danbury campuses.

For questions regarding tutoring you may reach out to the ACE Director, Rob Sheftel at RSheftel@nv.ed.  More information on the ACE can be found at

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Library Services

Library services are available on-campus, via chat or text.

Please visit the library's main web page for hours and a complete list of services such as:

The Danbury campus librarian will be available on Mondays through Friday from 9:30 AM to 5:00 PM.  Please contact Ivelisse Maldonado for assistance.

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Advising (Continuing Students)

Need to meet with an academic advisor?

Make an Advising Appointment

Continuing and Readmit students can make an appointment to meet with a CAPSS Advisor today! 

Click "Schedule Your Appointment" below, then click "Virtual" or "In-Person" and select the date and time that works for you.

Schedule Your Advising Appointment

Current students may also reach out to their assigned academic advisor (usually, your program coordinator). You may find your assigned advisor by logging into myCommNet and accessing “DegreeWorks”Watch the video below for complete instructions!

Search for individual faculty and staff email addresses in our employee directory.

Current Students - Need help on how to register online?

View step-by-step instructions on how to register

How to Find Your Advisor

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Career Counseling Resources

Looking for work?  Did you know new job listings are regulary added to the College Central job board?  

The Center for Job Placement and College Opportunities has numerous online resources to assist you on your career search, including the online job board College Central.

Our Center for Job Placement and College Opportunities staff is working virtually and can assist you including reviewing your resume! 
You may reach out to them at

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Enrollment Services


Our Admissions team is ready welcome you!

Please let us know if you have questions or need assistance.

You may reach Admissions by:

  • email:
  • phone: 203-575-8080
  • or in-person: Kinney Hall, K511, Waterbury.

If you prefer to schedule a virtual appointment, please email us at

You may apply to the college at

Join us for a virtual or on-campus information session and see all NVCC has to offer!

Our Admissions and Enrollment guide explains the steps to apply and register at NVCC.

Financial Aid/Veterans:

It's never too early to apply for Financial Aid!  
First step is to get your FSA ID
Then go to and fill out your application.
NVCC school code is: 006982

Need help with your FAFSA?  Join one of our virtual FAFSA workshops!

Our financial aid team is working virtually and is ready to answer your questions. 

Please use the following links to speak live with Financial Aid:

  • Wednesdays,  11:30am - 1:30pm Join
  • Fridays, 1:30pm - 3:30pm Join (Help available in both English and Spanish)

Or feel free to email them at

We also offer virtual FAFSA workshops to assist you in completing your FAFSA application. 

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The Office of the Registrar is working remotely and can be reached by email at

Search Courses & View Instructional Methods

Continuing student registration for summer and fall begins in-person on March 31 at the Registrar's Office in Kinney Hall, K516 and online beginning April 1.

Register on myCommNet   or  Attend a Registration Event

Not sure how to register online?  Watch this step-by-step video!

or follow the steps outlined below

  1. Login to myCommnet
  2. Access Banner Self-Service
  3. Click "Registration/Schedule"
  4. Select "Class Registration"
  5. Select the term for registration, then submit.
  6. Enter your CRNs and click "Submit Changes" or click on the "Class Search" button to find courses.
  7. Once you see "Web Registered," you are registered and payment must be initiated.
  8. Click "Billing/Payment" link at the top to initiate and follw the payment process.

Need help? 
Registration questions: Email the Office of Registrar at . Please indicate if you are registering for Summer or Fall in subject link and be sure to include your first and last name and student ID in the email.
Technical issues: Click here for IT support or call 860-723-0221. 


Our Bursar's team is available virtually and on campus to answer your questions and assist with payments.
The Bursar's office is  located in Kinney Hall K508 and is open Monday - Friday, 8 am - 5pm.

Payments may be made online through mycommnet, in person or via the mail.  Please visit the Bursar's page for details.
Payment plans are also available and can be set up on mycommnet or at the Bursar's office.

You may reach Bursar's office by email at or by calling 203-596-8625.

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Other Important Resources

We understand there is a lot going on and want to make you aware of the many resources available to help you through this stressful situation. 

Community Resource Hotline:

    Dealing with Stress and Anxiety

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    Danbury Community Resources

    Nuvance Health:
    To donate PPE call 203-739-7227 this is the foundation office. If you have volunteers that are retired nurses, individuals with clinical background and or volunteers to translate please call 203-460-0289

    Northwest Regional Workforce Board 
    Visit and click on jobseekers to visit employers currently looking to increase staff due to COVID-19.

    Community Action Agency: 66 North Street

    Salvation Army: 15 Foster street

    Facebook Page It Takes a Village COVID-19 Danbury Outreach • KEY FOOD SAFETY MESSAGE: 

    Since, it is believed that cooking can kill viruses, it is recommended that the high-risk population (especially under current circumstances) such as immunocompromised hosts and seniors, avoid the consumption of RAW produce. Source:

    Access the Danbury Food Pantry Guide

    Access the Mobile Food Pantry Schedule 

    COVID-19 Agency Needs in Northern Fairfield County

    Free Financial Coaching: Alice Save and Trust Financial Partners are collaborating to offer free financial coachin online or by phone.  For a free 30-minute session text Alice Saves to 646-349-5959.

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