Student FAQs
Student FAQs | COVID-19 Preparation

NVCC: Ready for You

We're Ready to Welcome You 

Whether on-campus or online, your safety and success are our priority.


We are following CDC, State of CT and System Office guidelines to reopen our campuses gradually. Please see the Reopening Plan for all details. We understand you may have many questions about taking classes at NVCC. Below are answers to "Frequently Asked Questions" we hear from many students.  Please reach out to us if you need additional assistance. We want you to succeed! 

- Dr. Lisa Dresdner, Interim CEO, NVCC

NVCC has been working hard to ensure the safety of our students, faculty, and staff.  See what campus looks like:

We reviewed opening guidelines and questions at our Faculty and Staff Town Hall on August 20. To view the town hall please click here for Part 1 here and Part 2 here.

Advising and Registration 

When does registration begin for the Spring semester?

Registration for spring 21 classes will open October 20 for current students.  

Continuing students click here to register on myCommNet.

New and transfer students may apply online at New and transfer student registration begins October 22.


To view additional important semester dates click here.

Who is my NVCC advisor, and how do I contact them to know what classes to take?

You can find your assigned advisor by logging into Degree Works through myCommNet, or watching this video.  Your advisor is listed below your major.  You may email your advisor directly from the hyperlink by clicking on their name.

You may also contact the Center for Academic Planning and Student Success (CAPSS) at for assistance with advising.

I had originally intended to attend a four-year college, but have decided to remain at home for this semester. Can enrolling at NVCC help keep my academic goals on track?

Yes!  Most NVCC classes are transferable.  If you have any questions, please email Admissions at or speak to a team member during webex hours found here. Ready to apply? The free application is online at  

Campus Safety and Guidelines

Do I really need to wear a mask?

Yes, everyone is required to wear a mask that covers the mouth and nose in all campus buildings and outside if social distancing is not feasible. This is our social responsibility to keep everyone safe!

What if I have a medical condition and can’t wear a mask?

If you have an underlying medical condition and have been advised by a medical professional not to wear a mask, contact the Office of Student Disability Services before you come to campus. You may contact Terry Latella by email at

May I bring my child or children to campus?

To keep our faculty, staff, students, and your children as safe as possible, we ask that you avoid bringing children to campus. On the Waterbury campus, children will not be permitted in classrooms, open computer labs, the library, or staff offices.

For your convenience, you may bring your child on short, business-only visits (no more than 10-20 minutes) to the Waterbury campus. All children over 2 years old must wear a face covering.

Children are not allowed on the Danbury campus due to limited space and the tightness of corridors and hallways.

What is NVCC doing to ensure my safety?

NVCC follows recommendations set by the CDC, Connecticut Department of Public Health, and Connecticut State Colleges and Universities (CSCU) to minimize risk. Guidelines, including physical distancing, mask requirements, room capacity limits, and directional arrows have been set in place. Classrooms are equipped with hand sanitizer, disinfectant wipes, while service counters are protected by plexiglass shields and sneeze guards.  

What are the student mask and social distancing guidelines?

The CSCU guidelines for all campuses can be found here.

Campus Reopening Plan

The Campus Reopening Plan may be viewed here.

Taking Online Classes

How will online classes be different than my experience in a classroom?

NVCC faculty have learned a lot about new tools and technologies to make sure you have the best experience ever!  We are offering our courses through several instructional methods to ensure everyone's safety and provide the highest standard of education.

I don’t have a reliable device and/or internet to take classes online. What options are available? Where may I borrow a device?

Please complete this form to request a Chromebook and/or hotspot for the semester.

What devices or apps do I need to take online classes?

Online classes are most effective if you have access to a computer (Chromebook or laptop) and reliable internet. Some students use their phones, but it may be more challenging to complete your course assignments in this way. The best thing to do is to contact your instructor.

I am hesitant to take classes online. Where may I learn how to use the needed technology?

INTRODUCING! TECHTIME@ACE a new series to empower and educate students on how to use the required platforms at NVCC.

TECHTIME@ACE is an open format series offered three times per week. 

  • Monday: 12-1 PM
  • Tuesday: 3-4   PM
  • Friday: 12-1 PM

Two Ways To Join a TECHTIME@ACE session:
1) Students can sign up using this link: ACE Online Tutoring.

2) Students can also join directly on the days and times of the event.

NVCC has resources to help you get comfortable with taking classes online!   Meanwhile, check out these tutorials:

You will also find useful tutorials within Blackboard.  Look under your Course List for the Blackboard Learn Student Orientation Course or a course called Essential Skills for Taking your Courses Remotely.

Academic Support

How do I schedule office hours with my faculty online?

Contact your faculty directly through Blackboard to ask questions and/or schedule an appointment.    

Faculty will respond through e-mail and if you want to talk with them directly, they will use WebEx or Microsoft TEAMS for a virtual appointment. 

I am a new student. How do I find my instructor's email address?

Instructor contact information is located on the Student Schedule within myCommNet's Banner Student Self-Service.

Will the library be open for services?

Library services are currently online.  You can make an appointment with a librarian for assistance here.  You can also request to borrow books, movies, computers, and other items by emailing  Limited computer use hours will be available by appointment.  Help is available 7 days a week, including evenings, via the chat box on the library website.

For everyone’s safety, only registered NVCC students are allowed into the library. We cannot allow the children of students at this time.

How does tutoring from the ACE work?

We are offering virtual tutoring from the ACE in math, science, and writing. To request a tutoring session, please fill out this form.

Learn more about NVCC's Academic Center for Excellence (ACE) here

I'm worried that I'll be struggling in class and may need help. Where may I find support?

We understand the uncertainty you’re feeling and we are here for you. Make sure to check in with your faculty during office hours to discuss any concerns you may have about the class. Additionally, you may contact the Academic Center for Excellence (ACE) for tutoring. They are available to provide remote tutoring via Microsoft Teams. You can also make an online appointment with a librarian to get assistance with research.

Will there be an option of pass/fail like there was in the spring 2020?

No, semester courses will be assigned using the standard grade scale (A, B, C...etc.). The Pass/Fail option was available for only the spring 2020 semester. If you take advantage of all our support services, we are confident that you will succeed!  

Student Activities

What kinds of Student Activities will be offered so that I can get to know my fellow students outside of class?

NVCC Student Activities has a variety of fun things planned for you this Fall!

The Student Government Association/Student Activities sends a weekly newsletter to your student email listing different events that are happening.  You can also see what's going on by checking the activities calendar here


Are there support groups on campus?

Yes, NVCC offers many options for academic and social support through tutoring, academic guidance, peer encouragement and student government opportunities: 

Tutoring- ACE:

Advising- CAPSS:

Student Government (SGA):

Male Encouragement Network (MEN): 

The Women’s Center:

Open Computer Labs

The following computer labs are available for student use on the Waterbury and Danbury campuses.  Please see details as to hours and reservations for each location. To maintain social distancing requirements, all computers are limited to one user at a time.  Face masks must be worn for the duration of your visit.  Please review the CSCU mask and social distancing guidelines.

Waterbury Campus Computer Labs

Waterbury Campus Computer Labs:

Two ways to book a time to use a computer.

1.) Library

The library (L523) will be open to NVCC students only for computer use by reservation.  Please note, we cannot allow the children of students into the library at this time. Only L523 will be open; L410, the stacks, and study spaces will not be accessible until further notice. 

Hours/Reservation: Reserve your library computer time 
Mondays from 10:00 AM to 2:00 PM
Tuesdays from 10:00 AM to 4:00 PM
Wednesdays from 9:00 AM to 4:00 PM
Thursdays from 11:00 AM to 5:00 PM
Fridays from 9:00 AM to 11:00 AM

2.) Location: Founders Hall Room 202 or Technology Hall Room 651

Walk-ins are most welcome to the F202 and T651 computer labs during the open hours listed below.

  • When you walk-in you can reserve a computer with the staff on site.
  • You may reserve a computer in 30-minute time slots up to a 2-hour block.
  • 10-minute printer appointments are also available
  • Reservations can also be made online 14 days in advance by clicking the link below and selecting a date and time.
  • For further information, contact Karen Puskas,coordinator. 

Hours/Reservation: Reserve your Tech Hall or Founders Hall computer time here

Founders 202  Computer Lab:

  • Wednesday, October 14:  12:00 pm – 4:00 pm
  • Monday, October 19:  10:00 am – 2:00 pm
  • Wednesday, October 28:  12:00 pm – 4:00 pm
  • Monday, November 2:  10:00 am – 2:00 pm
  • Wednesday, November 11:  12:00 pm – 4:00 pm
  • Monday, November 16:  10:00 am – 2:00 pm
  • Monday, November 23:  10:00 am – 2:00 pm
  • Monday, November 30:  10:00 am – 2:00 pm
  • Wednesday, December 9:  12:00 pm – 4:00 pm

Technology Hall 651 Computer Lab:

  • Tuesday, October 13 :  9:00 am – 1:00 pm
  • Friday, October 16 :  10:00 am – 2:00 pm
  • Thursday, October 22:   2:00 pm – 6:00 pm
  • Friday, October 23:  10:00 am – 2:00 pm
  • Tuesday, October 27 :  9:00 am – 1:00 pm
  • Thursday, November 5: 2:00 pm – 6:00 pm
  • Friday, November 6: 10:00 am – 2:00 pm
  • Tuesday, November 10: 9:00 am – 1:00 pm
  • Friday, November 13: 10:00 am – 2:00 pm
  • Thursday, November 19: 2:00 pm – 6:00 pm
  • Friday, November 20: 10:00 am – 2:00 pm
  • Tuesday, November 24: 9:00 am – 1:00 pm
  • Thursday, December 3: 2:00 pm – 6:00 pm
  • Friday, December 4: 10:00 am – 2:00 pm
  • Tuesday, December 8: 9:00 am – 1:00 pm
  • Friday, December 11: 10:00 am – 2:00 pm


Danbury Campus Computer Labs

Danbury Campus Computer Labs:

Location: D201

Hours: (No reservation is requiered.)

  • Monday: Thursday: 8 AM – 10 PM
  • Friday: 8 AM – 5 PM
  • Saturday: 8 AM – 12 PM

Paying for College

I've been unemployed since March. What financial assistance can NVCC offer?

Contact the NVCC Office of Financial Aid to review your options.  Call Lisa Boyko at (203) 575-8009 or contact her by email at

How do I fill out a FAFSA?

Go to and create an FSA ID (username and password) that gives you access to Federal Student Aid’s online systems and can serve as your legal signature. If you are a dependent student, you will need to apply for a separate username and password for one of your parents.

Then, go to to fill out the FAFSA.

Use NVCC's school code, 006982.

You and one parent (for dependents) must sign before submitting. You will receive a confirmation from the Government confirming receipt, and then another when it is sent to NVCC.  

Have questions?  Contact Jackie Boyce by phone at (203) 596-2176 or

Where can I get help filling out my FAFSA?

Our Financial Aid team is working virtually to assist you.    
Please feel free to reach out to us by email at or speak to us live during one of our webex times found here .

Veterans you need assistance can email Johanis Ayala or Debbie Dicicco

How do I transfer my FAFSA to NVCC?

Go back into the FAFSA and delete the school code that was on there and add the NVCC school code - 006982.  Then click on the submit button. You will receive another confirmation stating that it was received. The Government will then email you one more time stating that it was sent to NVCC.

Questions? Contact Jackie Boyce by phone at (203) 596-2176 or email

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