Business Professional & Customized Workforce Development
Non-Credit Courses and Certificates

Business Professional & Customized Workforce Development

Courses  Career Info  How to Register


Ideal for

Are you ready to acquire some new skills and advance your career? Is professional development for you or your employees the next step in growing your business? Naugatuck Valley Community College offers an array of training solutions to ensure your success.

Program Overview

We offer interactive and hands-on learning opportunities at our Waterbury and Danbury campuses or we will customize a program just for your employees and bring it onsite at your place of business.


  • 1938 - Conflict Resolution Skills for Woman - April 14 - Virtual
  • 1940 - Implementing Emotional Intelligence - April 28 - Virtual
  • 1942 - Leadership Techniques for Women - May 12 - Virtual
  • 1944 - Positive Workplace Communication - Starts May 23 - Wtby Campus

Workforce Development and Continuing Education Registration Form


  • 80082 - Managing Teams/Meeting Goals - Starts June 7 - Wtby Campus
  • 80084 - Project Management - Starts June 9 - Wtby Campus
  • 80086 Financial Literacy -June 16 - Virtual

Workforce Development and Continuing Education Registration Form

Fax: (203)-575-8243 

Email: NC@NV.EDU   

U.S. Mail:  Naugatuck Valley Community College Non-credit Registration-F323 750 Chase Parkway Waterbury, CT 06708 

Call: 203-575-8029 today to get registered!


Program Coordinator:
Cynthia Tolin
203-596-8743 (p)
203-575-8243 (f)
Room: F320

Effective Writing on the Job

Business Writing Fundamentals

Effective Writing on the Job is a course designed for business people who write email, proposals, business letters and reports to customers, colleagues, and management. Essentially, this course is for YOU---today's business writer.

This course reviews the fundamentals on proper grammar and general tips for better business communication. 

Topics Covered:

  1. Common grammar principles
  2. Causes of poor writing
  3. The writing process
  4. Business writing for diverse audiences
  5. Persuasive communication---writing to TELL and SELL
  6. Revising, editing and proofreading
  7. Putting it all together

Project Management

Project Management/Microsoft Project

Students will learn how to develop project plans and define tasks and resources. Students will detail, track and report the progress of projects. 

Skills learned in the course include: Creating task lists,durations, phases; linking tasks, documenting tasks and project plans; setting up resources, capacity, cost pay rates, documenting; assigning resources to tasks, scheduling, applying cost resources to tasks; sharing your plan, Grant Charts, Timeline views, reporting; tracking progress on tasks, project baselines, task completion percentage; troubleshooting time, schedule, cost, resource, scope of work problems.

Making Mindfulness Work for You

Is you work/life balance out of control? Is stress ruling your life and impacting your health? Mindfulness techniques are not just about yoga and new age stuff. Learn to create a mindfulness that works for you - one the de-stresses your life and makes a difference in your health. Applying mindfulness can make you more effective and efficient in the long run. This course will cover:

  • What makes up mindfulness
  • The benefits of mindfulness techniques
  • The impacts of long-term stress on your effectiveness and efficiency
  • How mindfulness can make you more effective and efficient at work and at home

Financial Literacy

This course will help you make better spending choices, develop a financial plan, understand where others make mistakes, and get more comfortable with many investment options you have with your savings. Specific topics to be covered include understanding stocks, bonds, interest rates and credit cards. It will also help you reflect on your own self-control as it concerns your individual spending habits.

Requirements for this course: Internet access and computer, microphone and webcam. 

This course will be taught remotely using Webex.

Prerequisites: Basic Windows, keyboard and mouse skills.

Managing the Next Generation Worker

Moving into a management role and need to know how to manage your team? Used to managing others but are at a loss on how to manage today's worker? Not sure how to get your team to work together? Tired of the chaos and negativity of your team? This course can help you weed through why people work in certain ways and why they don't. This course will cover:

  • Why you need to get generations of workers to work together
  • The generations that are found in today's workforce
  • The ideas and concepts that matter to each generation
  • Why diversity and inclusion are essential
  • Techniques to effectively manage and motivate each group
  • Methods to get people of different generations to work toward a common goal (if not a team, then an effective group)

Trusting Yourself to Lead

What does leadership mean? What style should you use? Is trusting yourself to lead holding you back? Were you thrown into leadership and have learned it by fire? Would you be a better leader if you knew more about leadership? This course will cover:

  • Why leadership is more important than ever
  • The benefits of effective leadership
  • Assess your current leadership style and techniques
  • An overview of various leadership techniques
  • How to learn to trust yourself to lead others
  • Implement leadership from where you currently are and make a plan for continuous improvement

Art of Positive Assertiveness

The Art of Positive Assertiveness

This course is designed to provide you with information regarding your own assertiveness level. It will review techniques on improving your personal assertiveness and confidence through activities and role play.

Upon completion of this course, participants will be able to:

  • Review methods to stand up for your own personal rights
  • Discuss ways to express thoughts, feelings and beliefs in direct, honest and appropriate ways
  • Discuss the characteristics of personality types
  • List the effects of being unassertive and review roadblocks to assertiveness
  • Use personal assessments and role playing techniques to increase your assertiveness skills
  • Review types of assertion
  • Discuss techniques to avoid when dealing with others
  • Review communicating, negotiating, receiving criticism and giving criticism with assertiveness
  • Discuss dealing with disappointments and your emotional reaction to them

Building Effective Teams in the Workplace

Effective Teambuilding

It takes as strong team leader to build group cooperation and teamwork with so many unique individuals, and it takes an understanding of what the team needs from each other and from the leader. This session focuses on your role as a team leader. You'll learn what it takes to provide your team with the leadership, motivation, and guidance it needs to succeed.

At the end of this session participant's will be able to:

  • Assess your team's performance
  • develop and share ideas for promoting feelings of achievement and belonging in your team members
  • Examine Maslow's Hierarchy of Needs and developing a list of practical motivators that you can use with your employees based on Maslow's theory.
  • Develop and share ideas for what you can do as a team leader to maximize performance as your team moves through the four stages in team development
  • Evaluate your leadership skills and creating a personal action for change

Developing Emotional Intelligence

Developing Emotional Intelligence for Managers and Supervisors

This course is designed to provide you with information regarding your own emotional intelligence level. How to improve your social skills, emotional control, flexibility, optimism, and overall ability to deal with conflicts between people. Acquiring or improving on emotional intelligence will make you a better communicator and manager.

Upon completion of this course, participants will be able to:

  • Describe the benefits and challenges of applying emotional intelligence
  • Review what makes a person emotionally intelligent
  • Obtain tools for assessing individual and organizational strengths and opportunities for improvement
  • Assess why strategies regarding dealing with people are important
  • Learn the core skills needed for emotional intelligence
  • Assess their own emotional intelligence level
  • Discuss the five emotional intelligence skills
  • Review thinking smart strategies
  • Prepare mental scripts
  • Practice optimistic thinking
  • Discuss social skills, emotional control and flexibility
  • Assess organizational self-awareness
  • Encourage flexibility and problem solving
  • Model and encourage emotional control
  • Understand model strategies and examples for using emotional intelligence in business and social settings and also with family and friends.

Implementing Emotional Intelligence with Your Team

Know a little bit about Emotional Intelligence, but would like to know how to use it successfully with your employees and co-worker's? As the workforce changes, the need for emotional intelligence management is getting greater and greater. Learn how emotional intelligence has changed and how using it can make your life as a manager easier.

This course will cover:

  • Why you need to become emotionally intelligent
  • Why emotional intelligence is essential in today's work environment and with today's workforce
  • How effective managers and leaders use emotional intelligence
  • The connection between emotional intelligence and diversity and inclusion
  • Techniques for implementing emotional intelligence with your team

Introduction to QuickBooks-REMOTE

This course will explore best practices for tracking finances, managing payroll, processing invoices, controlling inventory, managing sales and expenses, and maximizing the software's other features. 

Requirement's for this course: Internet access and computer. Microphone and webcam needed for live audio/video training. 

This course will be taught using Webex. The instructor will contact students with further instructions one to three business days prior to class.

Prerequisites: Basic Windows, keyboard and mouse skills.

Leadership Techniques for Women

Effective Leadership Techniques for Women

This session is designed to help women assess their current leadership skills and improve those that they see as needing the most improvement. It stresses confidence, power and the natural skills that women bring to leadership. The session also helps women become more successful dealing with conflicts, interactions that make them feel powerless and dealing with difficult people. Techniques for way to manage conflicting priorities are also discussed.

At the end of this session participants will be able to:

  • Gain respect through the effective use of power
  • Become authoritative, self-possessed and in control
  • Become more assertive in your use of decision-making and problem solving
  • Discuss the benefits and skills that women bring to leadership
  • Practice effective techniques for dealing with difficult people and conflicts
  • Become better at managing conflicting priorities
  • Use practice activities to make yourself more powerful

Learn about Payment Options and How to register on this page.

Related Degree and Certificate Programs that may interest you.

Accounting - A.S.

Business Administration - A.S.

Legal Assistant Paralegal - A.S.

Marketing - A.S.

Important Information

Important Information

  • Textbooks and Educational Materials: No need to make a trip to the bookstore, all required textbooks, and materials will be provided in class and are included in the cost of the course.  
  • Refund Policy, Changes and Cancellations:  Withdrawal and refund requests must be received three business days (72 hours) prior to the beginning of class unless stated otherwise in the course description. Refunds are not granted after this deadline. Telephone: 203-575-8029 Fax: 203-575-8243 Email: Mail: Non-Credit Refunds, Room F323, Naugatuck Valley Community College, 750 Chase Pkwy., Waterbury, CT 06708 If there is a course cancellation due to insufficient enrollment, students will be notified by phone, mail and/or email. Please make sure when registering that your contact information is up-to-date. We would like to offer you the opportunity to transfer to another section, if available, or to another class of your choosing. If we have not heard from you within 7 business days, a refund will automatically be processed. Please allow 2-4 weeks for processing. The person registered in our records system is the person who will receive the refund. The College reserves the right to make changes to the information listed in this publication or to cancel courses due to insufficient enrollment or other reasonable causes. Full refund is made if the College cancels the course. 
  •  College closings due to inclement weather: Closings are announced over local AM/ FM radio/TV stations, on the college website (, on the college’s main phone line (203-575-8000) and a text message is sent to everyone who is registered through the myCommNetAlert System. Likewise, in the event of an early closing, the same communication will occur. If the college has a delayed opening, all classes that begin before the delayed opening time will not be held that day and will be rescheduled at another time. Danbury and off-site cancellations: If NVCC cancels or delays classes, this applies to Waterbury and Danbury Campuses as well as all off-site locations. 
  • Students with Special Needs-ADA: Students who may require academic adjustments on the basis of a disability are encouraged to contact the Counselor for Students with Disabilities (Terry Latella K519C) at the Waterbury and Danbury Campuses. After providing documentation and completing the disability disclosure process, students are then encouraged to meet with their instructor(s) to discuss the adjustments approved by the appropriate disabilities contact and to complete the Adjustments Agreement form.  Students are therefore encouraged to meet with the Disabilities Counselor and their instructor(s) at the beginning of each semester.  Adjustments are not retroactive.   Instructors, in conjunction with appropriate college personnel, will provide assistance and/or adjustments only to those students who have completed the disability disclosure and academic adjustments process. 

Registration Information

Course Registration

No formal application to the College is required for non-credit/workforce training courses.

Registrations are accepted on an ongoing basis for upcoming classes.

Registration Steps for Employees

  1. Choose the right program
    • Browse our course descriptions and see our current course offerings.
    • If you have questions or do not see what you or your employees need, contact Cindy Tolin, Coordinator at 203-596-8743. New program ideas are always welcome.
  2. Determine the funding source/method
    • Payment must be provided at the time of registration. Payment methods include: check, American Express, MasterCard, Visa and Discover credit/ debit cards, tuition authorization letter, or purchase order.
    • A Tuition Authorization Letter or PO must be on official company stationary and include:
      • student’s proper name, address and phone number;
      • course title(s), course number (CRN), total course fees;
      • guarantee of payment in full for course (s);
      • and company contact with mailing address where the invoice should be sent, including signature of the authorizing agent.
  3. Submit the Registration and Payment
    • Complete a registration form and send with payment using one of the methods below:
      • Mail: NVCC, Non-Credit Lifelong Learning Registration, Room K407, 750 Chase Parkway, Waterbury, CT 06708.
      • Fax: 203-575-8277 AMEX/MC/Visa/Discover, or Tuition Authorization Letter only.
      • Phone: 203-575-8029, Monday - Friday, 8:00 am to 5:00 pm AMEX/MC/ Visa/Discover only.
      • Walk In: (Two locations - Monday through Friday, 8:00 am to 5:00 pm)
        • Waterbury: 750 Chase Parkway, Waterbury, CT, Non-Credit Lifelong Learning, Founders Hall
        • Danbury: 190 Main Street, Danbury, CT, 06810

 Ways to Register:

Call us: 203-575-8029 for information (Motorcycle registrations cannot be taken by phone)

Monday – Friday, 8:00 am – 4:30 pm

New Secure Fillable Format Workforce Development and Continuing Education Registration Form 

Fax: 203-575-8243 (secure line)

Email: NC@NV.EDU

Mail and send with payment (checks or money order made out to NVCC only) to:

Office of Non-Credit Lifelong Learning Registration
Founders Hall, Room F323
750 Chase Parkway
Waterbury, CT 06708

Or stop by, we're happy to assist you! (Our office is not accepting walk-in registrations for motorcycle. Please follow instructions provided in the registration packet.)

Accepted Forms of Payment:

Money Orders or Checks

Mail-in registrations credit cards or checks only, Please do not mail cash!

Career Spotlight

Career Spotlight

The Connecticut Department of Labor projects an increase of over 8,800 business and financial operations jobs from 2014 to 2024. These jobs are across all levels of educational and experiential backgrounds. There are opportunities for those entering a business or financial career and opportunities for professional growth and advancement as well

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